SUPPORT DESK
Understand the app before troubleshooting it.
Courtcraft Oceania is a self-contained Android fieldbook. Most support questions can be answered by checking its narrow data boundary and local controls.
COURTCRAFT / ADULT FIELD VIEWDoes the app need Internet access?
No. Version 1.0.0 contains no Internet permission and makes no network request.
Where are my checklists and builders saved?
They are temporary screen state and are not designed for durable storage. Only onboarding, last section, reading-size and reduce-motion preferences may remain locally.
Can I submit a safeguarding or integrity concern?
No. The app and this site are not reporting channels. Use emergency services for immediate danger or the current approved procedure for other concerns.
Why does the app show source addresses without opening them?
Keeping them as plain text preserves the offline boundary and encourages users to verify current information independently.
How do I erase local settings?
Open About & Controls and choose Erase all local preferences. Clearing app storage or uninstalling also removes them.
Does the app provide medical, coaching-certification or official-rules advice?
No. It offers general adult role-readiness prompts. Use qualified professionals and current official material when those decisions are required.
ORGANIZATIONAL CONTACT
Badminton Oceania
3 Robert Street, Ellerslie
Auckland 1051, New Zealand
Contact and response handling operate outside the offline Android app.